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OCRegister.com beta site: Here’s what you’ve told us so far

October 30th, 2009, 5:34 am · Post a Comment · posted by Eric Morgan, Communications Manager

We’re nearly a week into the public beta-test phase of the new OCRegister.com site, and you continue to share helpful feedback regarding the new design (thank you – and keep ‘em coming)! Here are a few insights:

• The most frequently visited page on the beta site, besides our home page, is the SIGN IN page explaining the new features of the site and how to enable home page personalization.

• The new site has received nearly 40,000 page views in four days with 600 comments, suggestions and questions coming in to our Customer Service staff.

Overall, feedback has been overwhelmingly positive (about 10 percent has been negative - which is helpful too, as it gets us closer to ways we can improve the site). You like the cleaner-looking design and have told us it’s easier to find specific content, especially local news about a particular city.

Here are a few random comments, good and bad, that you’ve shared this week:

Positive:

-”Certainly I like the idea of my own home page. Looking forward to the new layout. Thanks!”

-”So much easier to use! The categories are much more visible and easy to get around.”

Negative:

-”The new site is too long to scroll, does not give enough information at a glance, and I do not like it. The current one is just fine. Do not fix what isn’t broken.”

-”I don’t like it. It is more difficult to navigate. My main reason for going to the web site is to get local news, now there seems to be very little local news on the site.”

What do you think? Visit our HELP page on the beta site for a list of feedback options (email, chat, phone, etc.), or publicly share your comments below through this blog.

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